Terms of Service

OVERVIEW

Welcome to Freyja Jewelry. The terms “we,” “us,” and “our” refer to Freyja Jewelry.

Freyja Jewelry operates this website and online store, including all related information, content, features, tools, products, and services offered to you (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

By visiting our website, using our Services, or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

Please read these Terms carefully before accessing or using our website.

 

1. ELIGIBILITY AND ACCOUNT INFORMATION

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You agree to provide current, complete, and accurate information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activity conducted through your account.

 

2. PRODUCTS

We make every reasonable effort to display our products, colors, materials, measurements, and other details as accurately as possible.

However, colors and product appearance may vary slightly depending on your screen, device settings, lighting conditions, and the natural characteristics of materials.

Because some jewelry may include handcrafted elements, natural stones, plating, or individually set stones, slight variations may occur between individual pieces.

Product descriptions, prices, availability, and specifications may be changed at any time without prior notice.

We reserve the right to discontinue products or limit quantities available for purchase.

 

3. ORDERS

Submitting an order constitutes an offer to purchase products from Freyja Jewelry.

We reserve the right to accept, reject, limit, or cancel an order at our discretion, including in cases involving:

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Payment authorization issues

  • Product availability

  • Unusual or excessive order quantities

An order is considered accepted once payment has been successfully processed and we confirm the order.

Please review your order carefully before completing checkout. Once an order has entered processing or shipment, we may not be able to change or cancel it.

Returns and exchanges are handled in accordance with our Refund Policy.

Products purchased through our website are intended primarily for personal use and not for unauthorized commercial resale.

 

4. PRICING AND PAYMENT

Prices, promotions, and discounts may change without notice.

The price charged for an order will be the price displayed at checkout at the time the order is placed.

Unless otherwise stated, product prices may not include shipping charges, taxes, customs duties, import fees, or other charges imposed by your country or region.

You agree to provide accurate and authorized payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the applicable charges.

Promotional codes and discounts may be subject to separate conditions and may not be combined unless expressly stated.

 

5. SHIPPING AND DELIVERY

Shipping and delivery times displayed on our website are estimates and are not guaranteed.

Delivery may be affected by circumstances outside our control, including:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete delivery information

  • International transportation disruptions

Customers are responsible for providing a complete and accurate shipping address.

Freyja Jewelry is not responsible for delays caused by shipping carriers, customs authorities, or other events outside our reasonable control.

Any customs duties, import taxes, or local charges applicable to an international order are the customer's responsibility unless otherwise stated at checkout.

Please refer to our Shipping Policy for additional information.

 

6. RETURNS AND REFUNDS

Returns, exchanges, refunds, and order-related claims are governed by our Refund Policy.

Please review the Refund Policy before placing an order.

Items must meet the eligibility requirements stated in our Refund Policy in order to qualify for a return, exchange, or refund.

 

7. JEWELRY CARE AND PRODUCT USE

Jewelry should be handled and stored with reasonable care.

Plated jewelry, sterling silver, stones, and other materials may naturally change in appearance over time depending on wear, storage, exposure to moisture, chemicals, perfume, cosmetics, or environmental conditions.

Normal wear, tarnishing, fading of plating, scratches, accidental damage, or damage caused by improper care may not be considered a manufacturing defect.

Any care instructions provided on our website are general recommendations and do not constitute a guarantee against normal wear.

 

8. INTELLECTUAL PROPERTY

All content made available through the Services, including but not limited to:

  • Brand names

  • Logos

  • Product names

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Videos

  • Designs

  • Layouts

  • Website content

is owned by, licensed to, or otherwise used with permission by Freyja Jewelry and is protected by applicable intellectual property laws.

You may use the website only for personal and non-commercial purposes.

You may not reproduce, copy, distribute, modify, publish, sell, exploit, or commercially use our content without prior written permission.

 

9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to, integrations with, or services provided by third parties.

We are not responsible for the content, accuracy, policies, security, products, or services of third-party websites or service providers.

Your use of third-party websites and services is subject to their own terms and policies.

Please review those policies before providing personal information or completing a transaction.

 

10. SHOPIFY

Our online store is hosted and supported by Shopify.

Purchases made through our store are transactions directly between you and Freyja Jewelry.

Shopify provides the ecommerce technology used to operate the store but is not the seller of the products offered by Freyja Jewelry.

Your use of certain Shopify features may also be subject to Shopify's applicable terms and privacy policies.

 

11. PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy.

We and our service providers may process information necessary to operate our store, process payments, fulfill orders, provide customer service, prevent fraud, and improve our Services.

Because our store is powered by Shopify and may use other third-party service providers, certain information may be processed or stored in countries outside your country of residence.

Please review our Privacy Policy for further information.

 

12. CUSTOMER REVIEWS AND CONTENT

If you submit a review, photograph, comment, suggestion, or other content to us, you represent that you have the right to provide that content.

You must not submit content that:

  • Violates another person's intellectual property rights

  • Contains unlawful, abusive, defamatory, or obscene material

  • Contains malware or harmful code

  • Is knowingly false or misleading

We may remove content that violates these Terms or applicable law.

Where permitted by law, content voluntarily submitted for publication, such as product reviews, may be displayed on our website or used in connection with our Services.

 

13. ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping charges

  • Delivery times

  • Availability

We reserve the right to correct such errors, update information, or cancel affected orders when reasonably necessary.

If an order is canceled after payment due to an error on our part, the applicable payment will be refunded.

 

14. PROHIBITED USES

You may not use our website or Services:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To transmit harmful code, malware, or viruses

  • To engage in fraud or deceptive activity

  • To interfere with the security or operation of the website

  • To collect personal information about others without authorization

  • To send spam or unauthorized commercial communications

  • To impersonate another person or entity

  • To attempt unauthorized access to our systems

We reserve the right to restrict or terminate access to the Services where these Terms are violated.

 

15. TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where a user violates these Terms, applicable law, or engages in fraudulent or harmful activity.

Termination does not affect obligations that arose before termination.

Sections that by their nature should survive termination will continue to apply.

 

16. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis except where expressly stated otherwise.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits any consumer rights or warranties that cannot legally be excluded under applicable law.

 

17. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Freyja Jewelry and its affiliates, employees, contractors, service providers, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Your statutory consumer rights remain unaffected.

 

18. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Freyja Jewelry and its affiliates, employees, contractors, and service providers from third-party claims arising from:

  • Your material breach of these Terms

  • Your unlawful use of the Services

  • Your infringement of another person's rights

19. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

 

20. ENTIRE AGREEMENT

These Terms of Service, together with the policies referenced on our website, constitute the agreement between you and Freyja Jewelry regarding your use of the Services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

 

21. GOVERNING LAW

These Terms will be governed by the laws applicable to the jurisdiction in which Freyja Jewelry is established, subject to any mandatory consumer protection laws that apply in your country or region.

Nothing in these Terms limits any rights you may have under mandatory local consumer protection laws.

 

22. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will always be available on this page.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms, except where applicable law requires otherwise.

 

23. CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Freyja Jewelry
Email: estherjewelgooo@gmail.com